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Quick Answers


What's the Procedure if My Flight is Canceled?

We understand flight cancellations can disrupt your plans. If it happens, we're here to assist and adjust your transportation arrangements. Here's what we do:

  1. Communication: Once you know about the cancellation, contact our customer service team promptly. We're ready to discuss the next steps.

  2. Rebooking or Rescheduling: If you reschedule your flight, we'll work with you to adjust your pickup time. We understand this can be a fluid process and are flexible in accommodating your new plans.

  3. Cancellation Policy: If your canceled flight means you can't proceed with your transportation reservation, refer to our cancellation policy. We aim for reasonable solutions, discussing options like rescheduling or providing credit for future use.

  4. Communication and Updates: We'll stay in touch to keep you informed about any changes or updates to your flight status. Our goal is a smooth transition and providing assistance during this time.

While flight cancellations are frustrating, we're dedicated to offering reliable and flexible transportation solutions. Our aim is to help you navigate the situation and minimize any inconvenience caused.

If you have specific concerns or need further assistance with a flight cancellation, reach out to our customer service team. We're here to support you and make the necessary arrangements for a seamless travel experience.

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